ACE College for Engineering & IT · ACE Educational Charitable Trust

Shipping & Service Delivery Policy

Last updated: 2026

ACE Group of Institutions provides educational services — admissions, tuition, training and related academic services. We do not sell or ship any physical products, so conventional shipping or courier delivery does not apply.

How services are delivered

Educational services are delivered at our campus and, where applicable, through our online student services (exam timetables, results and downloads in the Students' Corner). Access to a programme begins after admission is confirmed and the applicable fees are paid.

Online fee payments

When you pay fees online, your payment is processed through our authorised payment partner. On a successful transaction, a confirmation and receipt are issued to the email and/or mobile number you provide, typically immediately and within 24 hours at the latest. Please retain your receipt as proof of payment.

Physical documents

Any physical documents (such as fee receipts, identity cards, certificates or prospectus) are handed over at the campus or, where requested, dispatched to the address you provide. There is no separate shipping charge for routine academic documents unless stated otherwise at the time of request.

Need help?

If you do not receive a payment confirmation, or have any question about service delivery, contact our admissions office promptly.