ACE College for Engineering & IT · ACE Educational Charitable Trust

Cancellation & Refund Policy

Last updated: 2026

This policy explains how cancellations and refunds are handled for fees and other payments made to ACE Group of Institutions. Refund eligibility for academic fees follows the rules of the relevant affiliating university or board and applicable UGC guidelines, together with our institutional fee policy.

Application & enquiry fees

Application, registration and processing fees are non-refundable, as they cover administrative costs already incurred.

Admission cancellation & withdrawal

If you cancel a confirmed admission or withdraw, any refund of tuition and other fees is determined by the affiliating university / UGC refund norms applicable at that time and the date of your written cancellation request. Certain components may be retained as per those norms. Please contact the admissions office for the schedule applicable to your programme.

Duplicate or failed transactions

If money is debited but the payment fails, or you are charged more than once for the same fee, the excess/failed amount is refunded to the original payment method. Such gateway-related refunds are typically completed within 5–7 working days, subject to your bank's processing time.

How to request a refund

Email acepkd@gmail.com or visit the admissions office with your payment receipt and registered details. Approved refunds are credited to the original payment method (or as otherwise agreed) within 7–10 working days of approval.

Contact

For any cancellation or refund query, contact us at acepkd@gmail.com or call +91 99467 89777.